Document cart
The document cart is the same as a normal web shopping cart. All deposited annual financial statement documents which you would like to request, is first put into the document cart. Up to 20 document retrievals per document cart are possible this way.
Then click on "To checkout" and select an appropriate payment method.
You must be registered and logged in to retrieve deposited annual financial statement documents.
You can view requested documents under "My data – Orders & requests – Retrievals Company Register".
An electronic invoice (as a PDF file) will be made available to you. Invoices will generally be available within 3 working days after the retrieval of a document, under “My data – Orders & Retrievals – Retrievals Company Register”.
Your document cart will be saved for 5 days.
Any documents that you have not retrieved and saved by then will no longer be available to you.
If you have retrieved your documents, you fill find an overview of your retrieval data in the menu "My Data- Orders & Retrievals - Retrievals Company Register". Here you can have a complete overview of which documents you retrieved at what time.
Retrieval Data
A list of your retrieval data from the Company Register can be found in the "My Data".
Contact
We can help you
Our service number:
0800 1234344
Monday - Friday, 8:00 am to 6:30 pm, free of charge from a German landline
From outside Germany:
+49 221 97668-0
fees apply
In case of problems, valuable information can be found in the area of FAQ.