FAQ

To the extent that interpretations of the law are presented on this page, we would like to point out that these are not binding and will ultimately be decided by a court of law.

A complete table of contents for the Company Register will be displayed when you click on the footer "Sitemap". All areas of the Company Register to which you have access can be found under "How it works - Content" or by using the search function.

With the (global) search on the start page, you can search the entire existing database or by the index data of the courts for publications or entries for specific companies.

The detailed search offers you the option of narrowing your search according to other specific criteria. The search results are displayed according to relevance and can be narrowed further by company or publication data. From the search results you also have access to the register information of the register courts, for example, the current version of a company with an overview of all currently valid entries. The retrieval of register information is subject to a charge according to the Justizverwaltungskostengesetz (Justice Administration Costs Act).

For announcements in insolvency, general enforcement and comparison procedures as well as failures, the method of electronic publication follows legal provisions. Within 2 weeks after the first day of publication, you can perform an unrestricted search by announcements. After expiration of this period, a search of the entire database is permitted, but only via a search function of certain prescribed search criteria. In addition, an official publication on the internet is subject to strict deletion periods.

You can find information to search for deposited balance sheets under "How it works - Deposited balance sheets".

An HTML print function as well as a PDF document is available. For certain publications (e. g. annual financial statements and financial reports) it is expedient for the HTML print function, to select as the page layout landscape in the print menu. You can then print the disclosure via your browser.

It is not possible to set a bookmark for a found publication, since this is valid for only 30 minutes for technical reasons. If you would like to send information to third parties, select the PDF document. Tip: Always print search results or found documents.

The following register content can be retrieved:

  • AD: Current version (overview of all currently valid entries)
  • CD: Chronological version (with all data as of conversion to electronic register management)
  • HD: Historic version (with all data valid up to the conversion to electronic register management)
  • DK: Tree-structure of the documents submitted to the register (e.g. partner lists etc.)
  • UT: Business Owners Data
  • SI: Structured register content (XML file with the AD and CD data for further automated processing)

You can, if you are not logged onto the platform, retrieve register information after paying for the documents with a credit card. You can also optionally ask for an invoice (as a PDF document). The SEPA Direct Debit Scheme will also be available when you are registered and logged onto the platform, and you will automatically receive an invoice in PDF format. You may inspect your invoice in the menu “My data – Orders & Retrievals – Retrievals Company Register”. You will, in order to purchase stored balances, need to register and log onto the platform.

Please also consult “How to use the document cart”.

The document cart is similar to the usual web shopping cart. All register information that you may want to retrieve from the courts, and all deposited balance sheets which you would like to request, are first put into the document cart. Then you go to the "Payment" area and enter your credit card information. If you are a registered user, you may also pay via SEPA Direct Debit Scheme. See also How can I pay for the retrieval of register information that is subject to charges?.

After successful completion of the payment process, the desired documents will be made available to you for retrieval. Retrieve all paid documents immediately, since they will be deleted at the end of the session (if you are not a registered user) or after 5 days (if you are registered). Retrieval is only possible one time. Save the retrieved files to your computer. See also "Why are the documents I paid for no longer available?".

If you are not registered, your document cart will be emptied at the end of your session or when the browser is closed and will NOT be saved. Please retrieve all documents you paid for and save them to your computer. Retrieval is only possible one time.

If you are registered and logged on to the platform, your document cart will be saved for 5 days. All documents that you have not retrieved by then will no longer be available.

If you have retrieved the documents and you are a registered user, you will find an overview of your retrieved documents in the menu "My Data- Orders & Retrievals- Retrievals Company Register". Here you can have an unlimited view of what documents you retrieved at what time. Furthermore, an electronic receipt (as a PDF file) will be made available to you.

In principle you do not need not register to use the Company Register.

Your once-off registration is only required should you want to

  • retrieve stored balances,
  • pay via SEPA Direct Debit,
  • save your document cart beyond the end of the session (see also “Why are my document cart and paid for documents no longer available?”),
  • have unlimited access to your retrieved data,
  • place publications in the company register.

Registration is furthermore required should you wish to apply for certification of annual financial statements published in or stored with the Federal Gazette.

You may, if you are not logged onto the platform, optionally ask for an invoice when you pay by credit card.

If you are logged onto the platform when paying, your document cart will offer you a PDF invoice for download under “Orders & Retrievals – Retrievals Company Register” in the “My data” menu.

You must complete a one-time registration for this. Once you have logged on to the platform, select the desired year-end account from the Company Register. Go to the individual publications and choose whether you want an electronic or paper authentication. The document will be put into your document cart. For more information about your document cart, see "How does the document cart work?"

For certifications of deposited balance sheets proceed as follows: put the deposited balance sheets in the document basket, access the document basket and then go to the document in question and either select the link "Add certification" if you want a paper certification or if you want an electronic certification click on the "Add e-certification" link.

After completing the payment process, the order is forwarded to the Company Register operator and processed. For electronic authentication, a digitally signed PDF document will be made available to you in the menu "My Data". Hard copies of authentication will be sent by mail. The costs for an authentication can be found in the Justizverwaltungskostengesetz (Justice Administration Costs Act).

If the year-end account is not saved in the Company Register, please send an e-mail to support@unternehmensregister.de (companyregister.com) with all information pertaining to the desired year-end account and your contact information including your receipt information.

Contact

We can help you

Our service number: 0 800 - 1 23 43 44 Mon - Fri, 8:00 am to 6:30 pm, free of charge from a German landline

From outside Germany: +49 221 - 9 76 68-0 fees apply

In case of problems, valuable information can be found in the area of FAQ.

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