FAQ

If you have questions that you haven't found in these FAQ, please contact our service number: 0 800 - 1 23 43 39 (Mon-Fri 8am - 6:30pm, free of charge from a German landline). From outside Germany: +49 2 21/9 76 68-0 (charges apply).

To the extent that interpretations of the law are presented on this page, we would like to point out that these are not binding and will ultimately be decided by a court of law.

Where can I find that?

A complete table of contents for the company register will be displayed when you click on the heading "Overview". All areas of the company register to which you have access can be found under "Useful Information - That's it - Content" or by using the search function.

How can I search

With the (global) search on the start page, you can search the entire existing database or by the index data of the courts for publications or entries for specific companies.

The detailed search offers you the option of narrowing your search according to other specific criteria. The search results are displayed according to relevance and can be narrowed further by company or publication data. From the search results you also have access to the register information of the register courts, for example, the current version of a company with an overview of all currently valid entries. The retrieval of register information is subject to a charge according to the Justizverwaltungskostengesetz (Justice Administration Costs Act).

For announcements in insolvency, general enforcement and comparison procedures as well as failures, the method of electronic publication follows legal provisions. Within 2 weeks after the first day of publication, you can perform an unrestricted search by announcements. After expiration of this period, a search of the entire database is permitted, but only via a search function of certain prescribed search criteria. In addition, an official publication on the internet is subject to strict deletion periods.

You can find information to search for deposited balance sheets under "Useful information - Deposited balance sheets".

Back to the top of the page


How can I print?

An HTML print function as well as a PDF document is available. For certain publications (e. g. annual financial statements and financial reports) it is expedient for the HTML print function, to select as the page layout landscape in the print menu. You can then print the disclosure via your browser.

Back to the top of the page


Why can't I set a bookmarklet/bookmark?

It is not possible to set a bookmark for a found publication, since this is valid for only 30 minutes for technical reasons. If you would like to send information to third parties, select the PDF document.
Tip: Always print search results or found documents.

Back to the top of the page


What register content can I retrieve?

The following register content can be retrieved:
- AD: Current version (overview of all currently valid entries)
- CD: Chronological version (with all data as of conversion to electronic register management)
- HD: Historic version (with all data valid up to the conversion to electronic register management)
- DK: Tree-structure of the documents submitted to the register (e.g. partner lists etc.)
- UT: Business Owners Data
- SI: Structured register content (XML file with the Current Printout and Chronological Printout data for further automated processing)

Back to the top of the page


How do I pay for the retrieval of register information subject to a charge?

Payment occurs via credit card before document retrieval. This process is anonymous and you will not receive a receipt. If you are registered, then additional SEPA Direct Debit Scheme are available to you and you will receive a receipt as a PDF document. The receipt can be viewed in "My Data - Orders and Retrievals - Retrievals Company Register". Please also see "How does the document cart work?"

Back to the top of the page


How does the document cart work?

The document cart is similar to the usual web shopping cart.
All register information that you may want to retrieve from the courts, and all deposited balance sheets which you would like to request, are first put into the document cart. Then you go to the "Payment" area and enter your credit card information. If you are a registered user, you may also pay via SEPA Direct Debit Scheme. See also How can I pay for the retrieval of register information that is subject to charges?.

After successful completion of the payment process, the desired documents will be made available to you for retrieval. Retrieve all paid documents immediately, since they will be deleted at the end of the session (if you are not a registered user) or after 5 days (if you are registered). Retrieval is only possible one time. Save the retrieved files to your computer. See also "Why are the documents I paid for no longer available?".

Back to the top of the page


Why is my document cart or why are my paid documents no longer available?

If you are not registered, your document cart will be emptied at the end of your session or when the browser is closed and will NOT be saved. Please retrieve all documents you paid for and save them to your computer. Retrieval is only possible one time.

If you are registered and logged on to the platform, your document cart will be saved for 5 days. All documents that you have not retrieved by then will no longer be available.

Back to the top of the page


Where can I inspect my retrieval data from the document cart?

If you have retrieved the documents and you are a registered user, you will find an overview of your retrieved documents in the menu "My Data- Orders & Retrievals- Retrievals Company Register". Here you can have an unlimited view of what documents you retrieved at what time. Furthermore, an electronic receipt (as a PDF file) will be made available to you.

Back to the top of the page


Do I have to register?

In general you do not have to register to use the Company Register.

A one-time registration is only required if you
- need an electronic receipt (as a PDF file) or want to pay via SEPA Direct Debit Scheme for retrievals from the "Register Information" area that are subject to a charge,
- would like to save the document cart after the end of your session (see also "Why is the document or why are the documents I paid for no longer available?",
- would like to have unlimited access to the overview of the documents you have retrieved,
- would like to submit publications to the Company Register.

Registration is also necessary if you supply an order for authentication of a year-end account that was published in the Federal Gazette.

Back to the top of the page


How do I get an invoice for chargeable retrievals of Original Register data?

Only if you are logged on to the platform during payment process you will be provided a PDF receipt of your document cart for download in the menu "My Data" under "Aufträge & Abrufe - Abrufe Unternehmensregister".

Back to the top of the page


How can I have annual financial statements certified?

You must complete a one-time registration for this. Once you have logged on to the platform, select the desired year-end account from the Company Register. Go to the individual publications and choose whether you want an electronic or paper authentication. The document will be put into your document cart. For more information about your document cart, see "How does the document cart work?"

For certifications of deposited balance sheets proceed as follows: put the deposited balance sheets in the document basket, access the document basket and then go to the document in question and either select the link "Add certification" if you want a paper certification or if you want an electronic certification click on the "Add e-certification" link.

After completing the payment process, the order is forwarded to the Company Register operator and processed. For electronic authentication, a digitally signed PDF document will be made available to you in the menu "My Data". Hard copies of authentication will be sent by mail. The costs for an authentication can be found in the Justizverwaltungskostengesetz (Justice Administration Costs Act).

If the year-end account is not saved in the Company Register, please send an e-mail to support@unternehmensregister.de (companyregister.com) with all information pertaining to the desired year-end account and your contact information including your receipt information.

Back to the top of the page